Insights on chargeback prevention, payment risk management, and protecting your revenue.
Fraudsters are using ChatGPT to generate hundreds of convincing chargeback claims per day. They're creating fake damage photos with AI image generators. They're coordinating attacks with automated systems. AI-enabled fraud jumped 456% in one year — here's how to detect it and stop it.
You add Klarna to your checkout page. Conversion jumps 30%. Then the chargebacks start arriving. BNPL has a 13% dispute rate — 20x higher than standard eCommerce. Here's why it happens and six prevention strategies that cut disputes 60-75%.
A customer signs up for your 7-day free trial. They test your product and love it. Then 30 days later they file a chargeback. This isn't an isolated incident — subscription businesses face chargeback rates of 1-2%, nearly double traditional eCommerce.
Shopify merchants lost $33.79 billion to chargebacks in 2025. Shopify Protect covers fraud chargebacks automatically, but friendly fraud represents 60-70% of all disputes — and Shopify Protect doesn't cover it.
You just received a chargeback notification. You have 7-45 days to respond. What evidence do you need? How do you format it? This guide gives you exact templates, checklists, and step-by-step process to maximize your win rate.
Every year, merchants face 238 million chargebacks globally. That number hits 337 million by 2026. Understanding reason codes isn't academic—it's financially critical.
Stripe introduced significant changes to their chargeback fee structure in June 2025, and if you're processing payments through Stripe, these changes directly impact your bottom line.
A customer disputes a $100 charge. Most business owners see it as exactly that—a $100 problem. But that single chargeback actually costs over $400 and sometimes puts the entire business at risk.
Learn about Visa's Acquirer Monitoring Program (VAMP) - threshold requirements, regional differences, enforcement timelines, and how it affects merchants and payment processors worldwide.
