Stop Disputes Before They Happen with Presolve

Payment disputes cost you money and time. They trigger fees, raise your risk reserves, and put you at risk of card monitoring programs. They also frustrate your customers.

Presolve helps you prevent disputes before they start. It predicts which payments are likely to turn into chargebacks and gives you clear actions to stop them.

Why disputes matter

Disputes come in three main forms: fraud, friendly fraud, and merchant error. Many disputes are avoidable. Customers often file them because they feel confused or unhappy, not because of fraud.

When you wait until a dispute is filed, you already lose the fee and risk damaging the customer relationship.

How Presolve works

Presolve scores every payment in real time. When it flags a risky payment, you can act before it escalates:

• Refund low-value transactions right away
• Auto-reply with evidence directly in Stripe
• Review edge cases with full context
• Contact the customer and resolve issues

This keeps your dispute rate low and your customers satisfied.

What you gain

• Lower dispute fees
• Fewer losses
• Smaller risk reserves
• Cleaner dispute ratios
• Better customer trust and loyalty

You save money and protect revenue. At the same time, you turn conflicts into opportunities to keep customers coming back.

Why Presolve is different

Most tools react after the dispute is filed. Presolve prevents it from happening. It's the first solution built to stop dissatisfied customers from turning into disputes.

Get started

Connect your Stripe account with Presolve in under an hour. Once connected, you'll see which payments are risky and what actions to take.

Prevent disputes. Protect your revenue. Keep your customers happy. That's Presolve.